Privacy Policy Statement
Commitment to privacy and data security
Collection of personal information
We collect certain information to provide our services, respond to your requests, and improve our offerings. Details may include your contact information, consultation preferences, and communication records. Data is obtained only with your consent or when legally required.
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→Full name and contact details required for service
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→Enquiry details or correspondence records
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→Booking preferences and requested dates
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→Any consultation-specific data shared
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→Technical data such as browser and usage session
No sensitive financial or health-related personal data is collected, and all data is protected according to Australian law.
Use of collected information
Information provided by you is used for confirming appointments, updating you about your consultation, and maintaining service quality. We also use anonymised data to enhance user experience and streamline our processes.
We do not sell or share your personal information with outside parties, except as required by law, or to complete your requested service.
Your privacy rights
You have the right to access or request correction of your personal data, as well as the right to request deletion if no longer needed for our services or required by law. Requests can be made at any time using the contact details below.
Right of access
Request a copy of your personal data we hold.
Right to correct
Request corrections if data is incomplete or inaccurate.
Right to erasure
Request deletion of your information in specific cases.
Data portability
Request your information in portable format.
Disclosure to third parties
No personal data is sold or disclosed for commercial gain. Data may be shared only with service partners or as required by law.
Service partners are contractually obliged to maintain confidentiality and use information solely for agreed purposes.
Information security measures
All personal data is stored in secure systems meeting Australian standards, with regular reviews of security practices.
Our staff are trained in privacy awareness and are required to handle your information with care.
Contact for privacy matters
Address: 113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61.8.6600.3520
Email: content@meretilion.com