Terms and Conditions of Service

Read these terms before using meretilion’s consultation services. By accessing or using our website and associated services, you accept these terms as binding between you and meretilion.

Last updated November 9, 2025

Acceptance of terms

By using this website or our property analysis services, you agree to comply with and be bound by all terms, notices, and disclaimers contained here. If you do not agree, please do not use our services or resources. Terms may be updated periodically.

Definitions

The following definitions clarify certain terms used throughout these conditions.

  • ‘Website’ refers to meretilion.com and all content, features, and services provided via this meretilion.
  • ‘Service’ means all consulting, advice, market analysis, and reporting described on this website.
  • ‘User’ or ‘Client’ is any individual or business who accesses the website or services provided by meretilion.
  • ‘Content’ means all published material including reports, articles, and newsletters.

Using our services

You must provide accurate information at all times and use our analysis only for lawful purposes. We do not guarantee a particular outcome; all results may vary.

Eligibility

Users must be eligible and legally able to enter a contract. Minors require parental or guardian consent before submitting details.

Service use is restricted to qualified individuals and businesses.

Your responsibilities

Users must read these terms carefully and ensure compliance with all requirements.

  • Provide only accurate, up-to-date information for consultations.
  • Protect personal login or account details, if applicable.
  • Use the reports and recommendations for intended purposes only.
  • Do not share reports in public without written permission.

Prohibited uses

Examples of uses not allowed under these terms:

  • Sharing confidential content publicly or with competitors.
  • Using reports for misleading, fraudulent, or illegal activities.
  • Misrepresenting meretilion’s advice or credentials.
  • Copying our methodology or analysis for unauthorised use.
  • Soliciting confidential information from meretilion staff.

Intellectual property rights

All materials and intellectual property, including graphics, reports, and written analysis, are owned by meretilion or our licensors. Reproduction or reuse without permission is strictly prohibited except for personal reference.

User content

Any content submitted to meretilion (such as feedback or questions) may be used to improve services. It remains confidential unless otherwise permitted by you.

Your rights with content:

You keep ownership of your feedback. meretilion has a right to use submissions for service improvement.

Privacy and confidentiality

All personal and consultation data is managed under our privacy policy and Australian law. Your information remains confidential except where disclosure is legally mandated. See full privacy policy

Disclaimers and warnings

Consultations do not guarantee future outcomes. Results may vary for each individual or situation.

Key disclaimer:

No claim, advice, or report from meretilion can predict or guarantee property value changes. All information is provided in good faith.

Limitation of liability

meretilion is not liable for losses or damages arising from use of services, except as required by law. Always seek independent advice for significant financial decisions.

Indemnity

You agree to hold meretilion and its team harmless against any claims or expenses resulting from breach of these terms or misuse of provided resources.

Dispute resolution process

If a dispute arises, parties will attempt to resolve it in good faith before formal action.

Arbitration

Any unresolved dispute may be referred to arbitration under the laws of New South Wales, Australia.

Arbitration is in accordance with Australian legal standards.

Online dispute resolution

European Union users may access online dispute resolution via designated platforms as required by law.

ODR Platform Information: ODR Platform Information

Governing law and jurisdiction

These terms are governed by the laws of New South Wales and Australia. Venue for disputes is Sydney, NSW.

Termination

meretilion reserves the right to terminate or restrict access for breach of terms or legal requirements.

Changes

Updates to terms may occur without notice. Material revisions will be communicated appropriately.

Severability

If any term is unenforceable, the remaining terms continue in effect to the maximum extent permitted.

Entire agreement

These terms and referenced policies outline the full agreement between you and meretilion regarding service use.

Contact for questions

Reach our team for questions about these terms, service use, or your rights.

Email contact: content@meretilion.com

Phone: +61.8.6600.3520

Address: 113 Exhibition St, Melbourne, VIC 3000 Australia

Effective date: November 9, 2025

Version: v1